o2o

Privacy Policy

Last updated: October 17, 2026

1. Introduction

Welcome to o2o ("we", "our", or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our website and services.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, username) when you sign up
  • Payment information processed through our third-party payment provider Stripe
  • Communication data when you contact us for support

2.2 Information Collected Automatically

  • Usage data about how you interact with our service
  • Device information (browser type, operating system)
  • Call metadata (duration, participants) for billing purposes

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your payments and manage your account
  • Send you service-related communications
  • Respond to your comments and questions
  • Protect the rights and property of o2o

4. Video Call Privacy

o2o is designed with privacy in mind:

  • End-to-End Encryption: All video calls are encrypted end-to-end
  • No Recording: We do not record any video calls
  • No Storage: Video content is never stored on our servers
  • 1-on-1 Only: Rooms are limited to 2 participants maximum
  • Automatic Deletion: Room data is deleted when calls end

5. Third-Party Services

We use the following third-party services:

  • Clerk: User authentication and management
  • Stripe: Payment processing
  • Daily.co: Video calling infrastructure
  • Cloudflare: Hosting and security

6. Data Retention

We retain your account information for as long as your account is active. Call metadata is retained for billing and support purposes. You may request deletion of your account at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt-out of marketing communications

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@o2o.video